For major incidents or faults where there is risk to life or property, call 000

Faults, outages and loss of supply

If you are experiencing a power outage or a loss of energy supply to your property, please use the Faults and Emergencies number located on the front of your Powerdirect bill. This is the number of the distribution company responsible for supply in your area. These are also listed below.

Victoria

Jemena Electricity

131 626

www.jemena.com.au

United Energy

132 099

www.ue.com.au

Citipower

131 280

www.powercor.com.au

Powercor

132 412

www.powercor.com.au

Ausnet services

131 799

www.ausnetservices.com.au

Queensland

Loss of electricity supply

Energex

136 262

www.energex.com.au

Loss of electricity supply

Ergon

132 099

www.ergon.com.au

Emergencies

Energex

131 962

www.energex.com.au

New South Wales

Endeavour Energy

131 003

www.endeavourenergy.com.au

Ausgrid

131 388

www.ausgrid.com.au

Essential Energy

132 080

www.endeavourenergy.com.au

South Australia

SA Power Networks offers free SMS or email updates for electricity outages in your area. Register here.

SA Power Networks

131 366

www.sapowernetworks.com.au

Life support

If you have a life support machine in your home, please call Powerdirect on 1300 307 966 to register with us.

Learn more about Powerdirect and life support

Learn more about available rebates and concessions for life support machines