For major incidents or faults where there is risk to life or property, call 000
Faults, outages and loss of supply
If you are experiencing a power outage or a loss of energy supply to your property, please use the Faults and Emergencies number located on the front of your Powerdirect bill. This is the number of the distribution company responsible for supply in your area. These are also listed below.
Victoria
Jemena Electricity |
131 626 |
|
United Energy |
132 099 |
|
Citipower |
131 280 |
|
Powercor |
132 412 |
|
Ausnet services |
131 799 |
Queensland
Loss of electricity supply |
Energex |
136 262 |
|
Loss of electricity supply |
Ergon |
132 099 |
|
Emergencies |
Energex |
131 962 |
New South Wales
Endeavour Energy |
131 003 |
|
Ausgrid |
131 388 |
|
Essential Energy |
132 080 |
South Australia
SA Power Networks offers free SMS or email updates for electricity outages in your area. Register here.
SA Power Networks |
131 366 |
Life support
If you have a life support machine in your home, please call Powerdirect on 1300 307 966 to register with us.
Learn more about Powerdirect and life support
Learn more about available rebates and concessions for life support machines