If you use a life support machine at home, you may qualify for this concession – even if you claim other rebates such as the NSW Government Low Income Household Rebate, the Medical Energy Rebate or the Energy Accounts Payment Assistance (EAPA) scheme. Rebates are calculated on a daily basis and are applied to each bill.
You don't need a concession card to receive this rebate.
Eligible equipment and rebates
You can receive more than one rebate if you have more than one type of life support machine in your home. Just make sure that all machines prescribed by your doctor are included in the application.
Eligible equipment
|
Daily rebate
|
---|
Positive Airway Pressure (PAP) devices
|
$0.36
$0.71 for 24 hour use
|
Enteral feeding (formerly known as Kangaroo Pump)
|
$0.44
|
Phototherapy equipment
|
$3.68
|
Home dialysis
|
$1.54
|
Ventilators (respirators)
|
$3.68
|
Oxygen concentrator
|
$1.85
$3.11 for 24 hour use
|
Total Parenteral Nutrition (TNP) pump
|
$0.84
|
External heart pump
|
$0.11
|
Power wheelchairs for quadriplegics
|
$0.30
|
Are you eligible?
To receive this rebate:
- the account holder or another occupant in your household requires one or more of the eligible medical equipment above to sustain their life
- you must complete an application form signed by your doctor to verify the need for specific in-house medical equipment.
If you have either a life support machine that is eligible for concession or any other type of machine prescribed by a doctor for life support purposes, contact us on 1300 307 966 to add your details to our Life Support Register.
How to apply
If you get your bills directly from us, download and complete the Life Support Electricity Rebate Form and send it to:
Powerdirect Pty Ltd
Locked Bag 14120
MCMC Melbourne VIC 8001
If you don't get your bills directly from an electricity retailer, you can find out more about applying at Service NSW.
You need to submit a new signed form every two years. Learn more about the NSW Government's concessions for life support.