Pricing information | Powerdirect

Pricing information

Our rates, fees, charges and contractsPowerdirect offers its customers either a Standard Retail Contract or a market contract, commonly known as an Energy Plan.

What is a Market Contract?
Market contracts are specific energy plans that Powerdirect offers to its customers. The rates, terms and conditions of the plan may differ to the Standard Retail Contract described below. For more information on Powerdirect’s market contract plans refer to your state below.
What is a Standard Retail Contract?
Standard Retail Contracts are governed by the energy regulator in your state. Depending on your state, the rates, terms and conditions may also be governed by the energy regulator. If you chose not to accept a market contract or where you are consuming energy at a Powerdirect site without first contacting us to set up an account, then you are on a Standard Retail Contract. For more information on Standard Retail Contract prices refer to your state below.

Standing Offer Contract

Energy Fact Sheets (rates)
Residential and Small Business Rates  (PDF)

Fees and Charges (PDF)
Terms and Conditions  
Market ContractEnergy Fact Sheets (rates)
Fees and Charges (PDF)
Terms and ConditionsWe updated our terms and conditions on 1 July 2020. That means some of the rules and requirements for your energy plan have changed.
The changes are mostly due to revised regulations in Victoria which started on 1 July 2020. They mean that:
We won’t increase your rates unless permitted under relevant regulations.
We may start offering customers fixed term contracts that meet the new regulations.
If you do take up a fixed term contract you can accept a new energy plan at the end of the contract, otherwise you’ll default to a standard retail contract (for electricity, this is under the Victorian Default Offer).
If we need to test your meter, there’s information on exactly what that process involves.
Market Contract Terms and Conditions – effective 1 July 2020

SolarSolar Power Feed-in Tariffs
Carbon NeutralTerms for small business customers
Terms for residential customers
Public disclosure statement
Standing Offer Contract

Basic Plan Information Documents
Residential and Small Business Rates (PDF)
Fees and Charges (PDF)
Terms and Conditions  
Market ContractBasic Plan Information Documents (rates)
Fees and Charges (PDF)
Terms and ConditionsWe updated our terms and conditions on 1 July 2020. That means some of the rules and requirements for your energy plan have changed.
The changes are mostly due to revised regulations in Victoria which started on 1 July 2020. They mean that:
We won’t increase your rates unless permitted under relevant regulations.
We may start offering customers fixed term contracts that meet the new regulations.
If you do take up a fixed term contract you can accept a new energy plan at the end of the contract, otherwise you’ll default to a standard retail contract (for electricity, this is under the Victorian Default Offer).
If we need to test your meter, there’s information on exactly what that process involves.
Market Contract Terms and Conditions
SolarSolar Power Feed-In Tariffs
Carbon NeutralTerms for small business customers
Terms for residential customers
Public disclosure statement
Standing Offer Contract

Basic Plan Information Documents
Residential and Small Business Rates (PDF)
Fees and Charges (PDF)
Terms and Conditions
Market ContractBasic Plan Information Documents (rates)
Fees and Charges (PDF)
Terms and ConditionsWe updated our terms and conditions on 1 July 2020. That means some of the rules and requirements for your energy plan have changed.
The changes are mostly due to revised regulations in Victoria which started on 1 July 2020. They mean that:
We won’t increase your rates unless permitted under relevant regulations.
We may start offering customers fixed term contracts that meet the new regulations.
If you do take up a fixed term contract you can accept a new energy plan at the end of the contract, otherwise you’ll default to a standard retail contract (for electricity, this is under the Victorian Default Offer).
Market Contract Terms and Conditions
Solar Solar Power Feed-In Tariffs
Carbon NeutralTerms for small business customers
Terms for residential customers
Public disclosure statement
Standing Offer Contract

Basic Plan Information Documents
Residential and Small Business Rates (PDF)
Fees and Charges (PDF)
Terms and Conditions
Market ContractBasic Plan Information Documents (rates)
Fees and Charges (PDF)
Terms and ConditionsWe updated our terms and conditions on 1 July 2020. That means some of the rules and requirements for your energy plan have changed.
The changes are mostly due to revised regulations in Victoria which started on 1 July 2020. They mean that:
We won’t increase your rates unless permitted under relevant regulations.
We may start offering customers fixed term contracts that meet the new regulations.
If you do take up a fixed term contract you can accept a new energy plan at the end of the contract, otherwise you’ll default to a standard retail contract (for electricity, this is under the Victorian Default Offer).
Market Contract Terms and Conditions
SolarSolar Power Feed-In Tariffs
Carbon NeutralTerms for small business customers
Terms for residential customers
Public disclosure statement
Standing Offer ContractThe rates you see below are only available for existing customers and are now closed to new customers.
Residential and Small Business Rates
Carbon NeutralTerms for small business customers
Terms for residential customers
Public disclosure statement